Delete your account
On this page
You can delete your nstinx account and its data at any time. Here's how, and what goes with it. The full details are in our Privacy Policy.
In the app
- Open nstinx and go to Settings.
- Under Privacy & data, tap Delete account.
- Read what will happen, then type DELETE to confirm.
By email
Can't get into the app? Email support@nstinx.com from the address on your account and ask us to delete it. We confirm it's you, then delete it and reply to let you know.
What's deleted
Your name, email and sign-in, and your Village name, posts and messages. Logs you made for the kids stay with the family, marked “Former member”, so their history stays whole. Backups are cleared on a rolling schedule.
If you lead the family
If there's a second parent, they become the lead and the family moves to Free. If you're the only parent, the family and every log in it are deleted; export a copy first from Settings › Privacy & data › Export your data.
30 days to change your mind
Sign back in within 30 days and your account won't be deleted.
What we keep
Only limited records we must keep to meet legal obligations, resolve disputes or prevent abuse, such as records of purchases.
Subscriptions
Deleting your account doesn't cancel a subscription paid through the App Store or Google Play. Cancel it in your store settings first. A web plan stops renewing when you delete.